Terms of service
TERMS OF SERVICE
Last updated: 25 September
These Terms of Service ("Terms") govern your use of saveli.studio.com and purchases made from SAVELÍ.
By using our Site or placing an order, you agree to these Terms, subject always to any mandatory consumer rights available to you under applicable law.
SELLER INFORMATION
The seller is:
Olena Brachun
Email: saveli.womenswear@gmail.com
Telephone: +371 20 578 648
PRODUCTS
We aim to present our products, descriptions, colours, materials, measurements and images as accurately as reasonably possible.
However, colours may appear differently depending on screen settings and devices.
Product measurements may be subject to reasonable manufacturing tolerances.
Where relevant, product pages include information regarding fit, model height, sizing and estimated production times.
PRICES
All prices are displayed in EUR unless otherwise stated.
Prices shown at checkout will include applicable taxes where required by law.
Shipping charges and any other applicable charges will be displayed before you complete your order.
For customers outside the European Union, local customs duties, taxes or import charges may apply unless expressly stated otherwise.
ORDERS
Submitting an order constitutes an offer to purchase the selected products.
After you place an order, you will receive an electronic confirmation.
We reserve the right to reject or cancel an order where reasonably necessary, including in cases involving:
• incorrect pricing caused by an obvious technical error;
• suspected fraudulent activity;
• inability to supply the ordered product;
• payment failure;
• legal or regulatory restrictions.
If we cancel an order after payment has been collected, we will refund the relevant amount.
PAYMENT
Payment must be made using one of the payment methods available at checkout.
Orders are considered paid only after the relevant payment has been successfully authorised and collected.
PRE-ORDERS
Certain products may be offered on a pre-order basis.
Where a product is a pre-order, this will be clearly stated before purchase together with the estimated production or dispatch timeframe.
Pre-order timelines are estimates based on information available at the time of purchase.
If a material delay occurs, we will inform affected customers.
Standard-sized pre-order goods remain subject to applicable consumer cancellation and withdrawal rights unless a specific legal exception applies.
DELIVERY
Available delivery methods, charges and estimated delivery times are displayed on the Site or during checkout.
Please review our Shipping Policy for additional information.
Customers are responsible for providing complete and accurate delivery information.
RIGHT OF WITHDRAWAL AND RETURNS
Consumers may have a statutory right to withdraw from online purchases, including a 14-day withdrawal period for eligible purchases within the European Union and European Economic Area.
Please review our Return and Refund Policy for full details.
DEFECTIVE OR NON-CONFORMING GOODS
Nothing in these Terms limits mandatory rights relating to defective or non-conforming goods.
If you believe a product is defective, damaged or materially different from its description, contact us at saveli.womenswear@gmail.com
INTELLECTUAL PROPERTY
Unless otherwise stated, all content on this Site, including the SAVELÍ name, logos, designs, photographs, graphics, text, product imagery and other original content, is owned by or licensed to SAVELÍ and is protected by applicable intellectual property law.
You may not reproduce, distribute, modify, commercially exploit or use our content without prior written permission except where permitted by law.
PROHIBITED USE
You may not use the Site:
• for unlawful or fraudulent purposes;
• to interfere with the security or operation of the Site;
• to transmit malicious code;
• to infringe intellectual property or other rights;
• to attempt unauthorised access to any part of the Site or related systems.
THIRD-PARTY SERVICES
Our Site may use or link to third-party services, including payment processors, shipping providers and social media platforms.
We are not responsible for third-party services outside our control, except to the extent required by applicable law.
LIABILITY
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.
To the extent permitted by law, we are not responsible for losses that were not reasonably foreseeable or that arise from circumstances outside our reasonable control.
CONSUMER RIGHTS
Nothing in these Terms limits or excludes mandatory consumer rights under the laws applicable to you.
GOVERNING LAW
These Terms are governed by the laws applicable to the seller identified above, without depriving consumers of mandatory protections available under the laws of their country of residence where applicable.
CHANGES TO THESE TERMS
We may update these Terms from time to time.
The version applicable to your purchase is the version made available to you at the time your order is placed.
CONTACT
Questions regarding these Terms may be sent to: saveli.womenswear@gmail.com